Gentle Giant promises to deliver exceptional care and peace of mind to every customer, guaranteed. Contact us anytime if you believe we have performed otherwise. We are proud to offer a money-back guarantee for every member of your moving crew.
Whether moving locally or moving long distance, all of our customers expect and deserve nothing less than exceptional service and a seamless, stress-free experience. At Gentle Giant, we are committed to providing the highest quality moving service in the industry:
- Service: Our friendly move consultants go above and beyond to make sure you are satisfied, and that every detail of your move is planned and accounted for.
- Training: Our movers are full-time, seasoned employees who receive exceptional technical and customer service training to fully equip them for any moving scenario.
- Execution: Every member of the Gentle Giant team is empowered to deliver exceptional care and peace of mind for every move, from short local moves to long-distance relocations.
Gentle Giant customers are entitled to a money-back performance guarantee for each member of their moving crew: packer, driver, local mover, or long-distance mover.
In the unlikely event you are dissatisfied with the performance of one of our moving team members, please contact our quality control team at (866) 267-4005 or qualitycontrol@gentlegiant.com.
