Moving Company Reviews

Great moving crew very knowlegable.

Devin , Joe , Samson were professional , fast, very careful and listiened well! Great crew !

This was our third move with Gentle Giant CLT and every move has been so smooth & pleasant because of the professionalism, care, kindness, and fun of the people.

I’ve moved several times and never experienced the care the crew took with packing/loading and unloading. I can’t thank them enough for the extraordinary job they did.

Andrew, Nico, and Cam were extraordinary! They listened, were expeditious, skilled, and friendly. I highly recommend Gentle Giant for moving, I wouldnt think twice about using them again.

Always amazing to work with your team members.

From the time of my initial inquiry the entire staff was amazing. They were very clear every step of the way and anticipated things i would have never thought about.

Things went great. Rob was wonderful and the move team was so kind and patient even with all the changes with placement!

The team was great! Friendly, efficient, and caring.

The two men loading and unloading (Nick and Paul) were polite, organized and efficient

The movers, Mijai, Flaviu, Adam, Ricardas, and Rokas, were all extremely professional and skilled. Despite not having all of my items packed, they were able to efficiently and safely pack up everything, suitable for an interstate move. Everything went smoothly, and I was kept informed at every step so here was little uncertainty. I was very impressed and pleased, and would not hesitate to recommend this team to any of my friends.

If I could give the moving crews a 100 star rating, I would! Everyone was so amazing and professional (and patient!) during the move. Expert care by expert people. I will always use Gentle Giant for my moving needs. Thank you so much for everything!

Both Rolando and Dominic were friendly and courteous. They were accommodated to move furniture around more than once for my mom. This is our second move with Gentle Giant and we experienced the same service with both moves.

Ellis’s crew was fantastic! They were super careful with everything, especially a marble-slab heirloom table. We’ve used GG on prior moves and will call you again next time we need movers!

Everyone was professional and courteous. They were fast, efficient, while being gentle.

they were all wonderful, fast and got the job done they were great

Each member of the moving crew were gentle, courteous and totally professional. I have no complaints whatsoever.

I’ve used GG a number of times. Each time, I’ve been extremely impressed with the professional training and care your staff takes. That’s why I keep using GG and why I recommend GG to friends.

The movers provided excellent communication, were respectful of our property, asked clarifying questions and worked in an efficient and competent manner.

The movers were so nice and efficient!

I was frankly AMAZED at the speed and skill they both utilized to handle the move.

Raul R. and Paul L. were incredibly good. They took care of all my belongings, and wrestled heavy wood furniture (e. g. heavy captain’s bed) up ~ 20 steps and through an incredibly small doorway (removing the door!) They worked for 6 hours! Kudos to the Giants! Great work!

EMAIL communication was excellent, delivery guys were great. No issues at all.

The three employees were friendly, professional and made the move stressless

both movers were efficient, caring and helpful. Also worked well together

Excellent care for my belongings! Staff from the lovers to the office were excellent to work with and very polite. Highly recommend for a move

The crew was fantastic: Cody, Mantas, Anton, Paul and Rocky were hard workers, polite, helpful and respectful.

Andrew, Alex , Sean and Arnas were wonderful ! They were so great with my mom ( she was not happy to be moving ) very respectful, patient and kind .

Just keep doing what you do so well! Gentle Giant is the best!

They were extremely efficient. We appreciated that they were constantly asking us where we wanted boxes to go in the new home.

They were on time. Very friendly and considerate of all of my things. You can tell they wanted the best for me.

From my initial conversation with David, who could not have been more helpful, patient and informative to my conversation with Terrence, who was also very helpful and thorough, to the two gentlemen who came to assist with the move, whose names I wish I had, my experience was exceptional. This was a challenging, move for a good friend who had lived in her home for many years. She was moving to an assisted living apartment nearby and really struggled with transitioning from her longtime home to her new home. The two movers were so polite, kind, patient and understanding regarding the emotional and challenging situation. I can’t say enough about the empathy and professionalism which they displayed, I would hire those two gentlemen for any future move.

The team was so careful with everything and they were able to make my third l-flood only-stairs move-in a breeze. Speechless!!!

Talon and team were absolutely amazing. They showed up a couple minutes early and after a walkthrough were a well oiled machine. Packed the truck in less than 2 hours, drove 2 hours and 40 minutes to Brevard, they took a very quick break to devour lunch I provided, and the truck was unloaded with a walkthrough to ensure beds and furniture were where we wanted them in about an hour and a half! Truly amazing teamwork.

My team was Michael, Kymanii & Rupert. They were experienced, professional, efficient and considerate with my things. They, and the office made the moving experience hassle free for this old gal.

The crews that I had to pack me up and to move me were outstanding

The team from Gentle Giant did a fantastic job from start to finish. Everything was packed very well and delivered in great shape. No issues at all. And they were extremely courteous and professional. A job very well done.

Three young men arrived to help us move They could not have been nicer and more helpful
The were very conscientious about what they were doing, asked questions where appropriate, and got
the job done in record time.

Super flexible and patient as we decided how to set up on the receiving end. Very organized on their end which made the move go quickly

Professional. Helpful. Attentive to my requests. Curteous. Price came in under estimate. Highly recommemd anyone with a move to use Gentle Giant. ~~~~ With regard to the ensuing questions, I am a real estate agent who has recommended Gentle Giant before. On this move, I worked with a Move Manager who interacted with the Gentle Giant office team so I can only state that the sales rep was amazing to work with.

10/10

the crew on moving day – Chuck, Jamal and Raph were professional and friendly and nothing was even scratched !

Truly perfect, polite, hard working, on time.

The crew was fantastic, completed the move extremely quickly, with no damaged items and fulfilled special requests.

The team was timely, respectful, helpful and fast. And I was only charged what it actually took! I couldn’t be more satisfied with the service.

Hi Larry – Your team were exceptional – can’t say enough positive things about them. They were respectful of all my stuff, did an amazing job moving things, and were a pleasure to deal with. What a great team of movers! Thanks so much.

professional, friendly, respectful of out stuff

Very professional and efficient.

Very easy move and great crew. Talon, Alex, Colin and Richard were all very thoughtful with our stuff and worked quickly. Will definitely use you all if we move again!

Gentle Giant was amazing to work with throughout what was an otherwise very stressful and complicated moving process for us. They were extremely accommodating with our needs for flexible moving dates, exploring temporary storage options, and most importantly, treating our furniture and possessions with great care! I’d like to sincerely thank both Rachel and Matthew for helping coordinate the logistics of the move, as well as both crews
Did This Agent Recommend Us?:
(not set) YES No
References:who performed the move-out and move-in a couple weeks apart. My family has used Gentle Giant for moves in the past, and we would absolutely use them again for any future needs!

The guys took everything apart, packaged the few items we didn’t know how to pack. Moved everything quickly and we’re incredibly polite and professional.

Excellent proactive communication. Respectful engagement. Super efficient moving strategy. Not a second was wasted.

Rachel is a GEM. You did fantastic finding her, and your dispatch support team helped me with a very tricky last minute renovation disaster reschedule. The team of movers, 6 in total over two days, were efficient, friendly, and worked very hard. Good hiring is always fantastic to see.

The guys were really nice and helpful

They went above and beyond and helped with a few things that weren’t part of the move but the Smooth Transitions people needed help with even when I wasn’t there too. I really appreciated that as well as the care they took with my stuff!

Chuck and Jarran were great.

They were both very calm.

Top notch professional service. Really hustled to get job done, but were very careful not to damage our stuff nor our property. Highly recommend!

From beginning to end the customer service was excellent. All details were clearly communicated and all questions were answered. The moving crews on both ends were terrific, friendly, and did an exceptional job.

Outstanding, highly professional, hard working, careful, on time, everything went off without a hitch. I was VERY happy

The two movers that accomplished my move were very professional and kind. They took great care of my items and worked very nicely together as a team regarding the heavier items.

I was a specialty move with a large orchid collection and parrot cages. The whole process with GG went smoothly from start to finish. My moving team was professional, courteous, and just a nice group of guys!

The team was professional, went the extra mile and finished the job that went way late all while keeping a good attitude! And a great rate for value!

They were professional and kind!

Second time we have used Gentle Giant, very satisfied. Great crew!

Kevin and Jackson were very personable and professional. We greatly appreciated their assistance with our in-house move.

Matthew, Edgar and Paul took great care with my things. Very efficient and worked well as a team. Everything was a handled with care. This is my 2nd time using GG. Very satisfied.

The movers were friendly, fast, conscientious.

From beginning to end, everyone I dealt with at GG was professional and courteous. They answered their calls, returned emails and provided the information necessary to cope with a large move.

Everyone I dealt with at GG during my move was terrific, from Greg C and Erin in the office to the guys who packed and unpacked my household. I especially want to mention the CA crew who unloaded the truck at my destination–Mihai, Fabiu, and Matt. These guys really went out of their way to organize boxes, place furniture, and generally help anywhere they could. They were able to bring my baby grand piano in and place it on the second floor, right where I wanted it, and it was no mean feat! They even put felt pads on the bottoms of furniture legs so as not to scratch the wood floors, and tightened up some loose parts, etc. They were friendly but very respectful, and I appreciated that so much. I will recommend GG often.

Can’t say enough about my experience with GG! From Lisa to Terrence and all the guys who packed us up and then delivered out belongings! Outstanding!

The young men were very polite hard working and made the move easy
Thanks!!

Every single Gentle Giant person I interacted with was professional, highly competent, and a pleasure to work with. I also really appreciated all the communication. Having a move coordinator was great and Jackie was so helpful with anything that came up. The movers themselves were extremely efficient as well as very pleasant and I immediately trusted them to handle my stuff.

We work with your team in Providence and the comments from our people on site, including the president of the company, are complimentary. I have the pleasure of working with your office team, Teresa and Bambi, and they are also incredible and provide excellent service. Very nice to work with you!

I had a team of 3, with one great leader, and two excellent adjuncts.

First of all Bambi was exceptional always considering my needs as well as providing much needed emotional support during such a difficult time. Also the four men doing all the work or outstanding despite them having to unload then reload the truck once due to my mistake with a second drop off location. Sarunas seemed to have everything and the crew under control and seem to go smooth from my point of view. I was referred to this company from a neighbor and would definitely recommend them!

Alan, George and Alex were unbelievable! Efficient, professional, organized. So pleased with our moving experience. Couldn’t have asked for better!

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Our move team consisted of Eli and Asa, and they were truly awesome. They were friendly, very personable, and seemed to be really enjoying the effort / assisting us in our move. My wife had several instructions to follow, and is typically reluctant to have people in our home; at the end of the move, and she was very happy. We will definitely ask for them again for our next move!

Scott and his team were great! I really appreciated that we had the same team lead for all three days of our move, it made things easier that he was familiar with our first home and where things that were boxed up belonged. They were very helpful in assembling pieces of furniture once we moved into the new place as well!

The guys were helping with an unusual project at Grace Church and did so with great spirit!

All the movers were thoughtful and worked extremely hard with both parts of the move. My husband and I are beyond impressed with the service and would recommend Gentle Giant to anyone thinking of moving!

Professional, knowledgeable, efficient. Treated my belongings with utmost care. Kind and friendly. Very focused on customer service and communicated with us during the move. Set belongings up at the new house, moving furniture to the exact spot requested, to be sure that we were a happy satisfied customer. Would highly recommend. No need to look any further. Gentle Giant lives up to their name!

Great team

We have used several moving companies, moving cross country and inter-state. Gentle Giants was by far the best experience from start to finish.

Our experience a 10 plus
Truck on schedule crew hard workers and very polite.

The guys are always fast and efficient and do a great job.

Thus far the process has been wonderful. Peter set up the move and he was knowledgeable, efficient and helpful. The two movers were fantastic. Very organized, careful, considerate, and pleasant. They actually made me feel relaxed about the move! This was the decluttering and storage part of our move. I hope we get the same movers for the main part of the move.

On time, exceptionally careful, very polite. Scoped out situation in our apartment before starting the move.

The crew – Chuck, Connor and Jackson – were excellent! Courteous, accommodating, careful, and fast. They worked smart and hard and we appreciate all the care and effort. It made our move less stressful!

Adrian and his teams were extremely courteous and professional.

I’d had a terrible experience with a moving firm who packed a portion of my house so poorly I had to end their contract and start unpacking and sorting what they put in boxes only to find items damaged and things like honey and oil dripping out of boxes. This error prevented my house from listing by a full week. By the time I got the crew scheduled with Gentle Giant, And they turned around my desperate request very quickly, I just needed the bare minimum of packing boxes without destroying my belongings.
When my crew arrived, it was already obvious they were both professional and kind. I walked them through what I needed to have done – repack any boxes I hadn’t been through and pack the remaining hodgepodge of my house. The fact that my KitchenAid mixer was in the living room and my power blender was in the living room didn’t phase any of them. They loaded up our odd shaped boxes with as much care and thoughtfulness as the more consistently shaped U-Haul boxes and boxes they brought with them.
Their diligence in their work effort and watching their kindness to each other while they worked, put me at ease. This move has been particularly challenging and for them to come in and rescue such a poorly done job and help provide necessary calm.
At any point that they spoke to me or my partner about a topic that wasn’t strictly about the move, they were both engaged with a conversation and continued to quality pack at the same time.
Your employees are exceptional and they were exactly what I needed to get the home selling process on the road again

Very efficient, pleasant, careful and available very quickly.

Friendly movers with great attitudes.

Very professional and timely!

We were so pleased with our crew headed by Austin. Everyone was professional, courteous and helped us beyond what we expected. The office staff, from the beginning were informative and very timely answering questions and providing pricing, etc.

The crew that packed our items for shipment as well as the crew that arrived to deliver our items were kind, considerate, and efficient.

Zsolt was just out of this world with his commitment, reassurance, and ever readiness to help. Adrian and Octavian were extremely professional despite the property manager at my new building being quite difficult. They were cheerful and worked quickly and extremely carefully. Definitely the best moving experience I had had thus far and as a former diplomat, that is saying a lot!

”

The guys were so helpful and professional. Arrived right on time and had the move completed quickly.

We had the Dream Team—Ronaldo, Ellis, and Dom!!! They were so happy to spend the day with us and made a stressful move from the 3rd floor with no elevator, seem effortless. Talk about white glove treatment! Fragile stickers are not necessary with this team—they treat every item as if it were your most prized possession. I would highly recommend Gentle Giant to everyone!

This is one of the best moving companies I have used, and I have moved many times. The team was quick, nice, and very gentle with all my items. I will do business again!

My mother has lived in her house for over 40 years and everything to her was special, expensive, or fragile. Our team of movers were so patient and responsive to our needs. It took 3 days to move from a 4 bedroom 3000sq ft 3 floor house and each day the team was happy to assist and prepared

Your crew is amazing and made a stressful situation very manageable. They handled all of my belongings with care and were both personable and professional.

Dear Mr. O’Toole, I have used Gentle Giant for 20 years. My last move beginning a week ago, could not have gone better. Particularly, the two movers were exceptional. The move happened over two weekends, and Gentle Giant held my downstairs items in storage. Everything went perfectly. I had the good fortune of having the same movers during the second and final move. Again, they were exceptional. Thank you.

Team was great, very kind and took their time!

Crew was very professional, patient, careful, accommodating and really nice. They did a terrific job!

The crew, Andrew, Paul, & Colin, were early (which I LOVE), professional, thorough, and efficient. They were awesome!

The team was efficient, took great care to protect our household goods, and were very pleasant. It was a great experience and we will be recommending Gentle Giant!

Ur team of movers we had were so awesome they were extraordinary workers ,pleasant crew offering so much help very careful with everything they moved they worked all so well as a team . I had never used a moving company in all our move but let me tell u I was very impressed and happy . And they all said u were a great company to work for their feedback to me on how happy they loved the company and working for u impressed me and made me feel so comfortable. Once again please THANK the team we had for our move and anyone which is moving that I know GENTLE GIANTS will be given. As I said and can’t express it more SUPERIOR job thank u again.

The crew was excellent. Very professional and understanding our needs. A+

Excellent and very professional packing job. My thanks.

terrific team, made moving easy,

The team was superb and handled the job with skill and expertise!

reservation process was very efficient and transparent … no surprises … all items clearly discussed..

Great guys! Efficient and careful. Our third or fourth time using GG. Always goes well!

Fantastic service and excellent communication.

Hands down best team and best moving company ever. There is no comparison!!!

Brandon (George) was absolutely fantastic, his partner Joshua was excellent. They worked well and were professional, friendly, diligent, and caring about our furniture/items. They were quick and respectful. Truly give the highest praise to their work.

Jack, Niko and Ethan were extraordinary and that is a term I do not use freely. The professionalism displayed and work ethic were second to none. Both crews, first the ones that moved me from my house @ Endicott Ave were above and beyond expectations. The second crew that moved me into Sweet Street were extremely helpful and energetic. Both crews did your company proud and will use your company for any future moves I may have.

Alex and team were awesome. They were punctual, efficient, careful with my belongings and overall great to work with.

Very impressed with the professionalism, skill, and efficiency of this moving process.

My move was amazing!!! From the beginning to the end. Everything was smooth sailing.

The team was amazing and we are so grateful for the support they provide St. Jude. Not sure what we would do without them!

The men were on time, quick and prompt as well as courteous and helpful. They had what I needed moved out in 30 minutes. Outstanding!
—Tyler

Gary and John were so great to work with, I would definitely work with them again and recommend them to others.

On Sat. 9/28 I had a move scheduled w Gentle Giant. Three very well mannered men showed up at my door. They introduced themselves but the only name I recall is Scott. They first asked to see the space then we all agreed they should move the truck to the other egress. From 8 am to about 11 am. They packed and moved my furniture and I was so grateful! Their professionalism and attention to detail was so much appreciated! Will definitely be using you guys again if I ever move again. LOL Definitely referring GG to my friends and family! Thanks again for a job well done!

The giant crew was excellent and fast—very professional. We highly recommend this company.

Excellent customer service from both the staff on the office and the moving team. This is our second move with GG, and both moves were great experiences.

Dex, Taner, Janko and Boban were exceptional!

Went way beyond my expectations. Darius, Jordan, and Cesar were kind and careful in addition to being incredibly efficient.

The two men were exceptionally helpful, kind and accommodating . That in addition to being professionally expert.

This is my third Gentle Giant experience!
When there’s a move in my future or that of my family or friends… it’s Gentle Giant who I depend on for professional, dependable, friendly and amazingly strong and respectful moving services!

Everything was great from the point of inquiry, scheduling, box delivery, and moving day. I appreciated the responsiveness of the team and the care they used when moving my belongings to my new home.

The moving crew was amazing both moving from our home into our forever home. Each step of the way they displayed the utmost professional. Each crew member was careful to ensure that our furniture and boxes were moved smoothly from each destination. I am truly grateful.

I have used Gentle Giant multiple times over the past 25 years and each time I am consistently amazed how professional and nice your crews are.always

The best! Loved them! I left a google review

It was a little unclear which forms need to be completed and what the expectations were paperwork-wise.

That was more of a nitpick than a complaint. Overall I had a great experience and everyone I worked with and talked with was awesome!!!

We were treated like family. I don’t believe it can be any better than that. We felt like Gentle Giant sent us the A Team. Five for prep and pack, then six on the moving day. Sarunas was the crew chief. He listened so well (a rare quality today), so intently….he understood and communicated so clearly. And offered assurance about a few items I left out….he added in and assured me there was room. It was evident that this experienced team, starting with Sarunas, appreciate the client’s side of the experience….filled with a some measure of emotion….sadness, joy, anxiety, fear…..and each one exhibited confidence and took care with our possessions. Each man was polite, respectful, courteous, displayed a sense of humor, and was eager for the move to be a positive experience.

GG is the best. Make it look easy. Safe when parking on a slope (put wedge under wheels of course!). Super careful when moving in and out of new place, no scuffs on the walls even with large/unwieldly pieces. No issues if stuff was on 3rd floor, re-locating to basement, etc. Fast! Amazing each time.

The crew was pleasant, kind, and patient navigating moving a sectional to a lower level on Beacon Hill – with major road construction to deal with.

Fabulous friendly team- hard working and diligent.

We hired a different company did our last move and that was a mistake. Your crews are always friendly, professional, punctual, careful and efficient. We also found the individuals we worked with to get scheduled awesome to work with

Honestly, the movers were beyond polite and worked so hard and so fast… Very very impressed ..

Friendly, efficient, hard workers.

My gosh, what a professional team! From Rachel in the office to the four guys that we had on the day of our move, it really was a lovely experience! And that’s hard to say about Moving! Rachel was very thorough and pleasant on the phone. The guys were so good with all of our furniture, very neat, even put boxes along the wall in a neat pattern versus just throwing stuff in a room! Super kind! It’s overwhelming and these small things like this made such a big deal move day! I want to make sure those four guys are singled out by name, I wish I could remember them all! I know there was Aaron, Mike? Maybe…can’t remember the names ….Please make sure all of them are congratulated!!! They were awesome! Well done Gentle Giant!! I will be posting about this on our Ballantyne Facebook groups! Thank you!

Team communicated well

The two gentlemen who helped make my home accessible for my wheelchair bound husband were pleasant, efferent and helpful. They gave me suggestions to make the space work better.

Mitchell and Randy were very polite and friendly. I think they did a great job. I was impressed by the professionalism of the entire Gentle Giant team, from initial contact to the move. Other movers I’ve used in the past don’t compare.

Both Matt and Lupe were friendly, polite, professional and a pleasure to work with.

Henry and his crew were really great

Jordan, Igor, Anton, and Andrew were very professional and friendly. We really felt like our things were in good hands.

Movers were quick, knew how to make everything go as efficiently as possible, and took care in moving each box/furniture piece. They had me walk through each phase to make sure they had moved everything I wanted and left anything I wanted left. At the destination they took extra time to move some of my things exactly where I wanted them and made sure everything was there.

You have the staff from the point of reservation to the day of the move. They are friendly, responsive, communicative and efficient.

The move went incredibly smoothly and completely according to plan. The team members were all incredibly courteous and helpful. They worked so well together and quickly jumped in to help one another but also consistently offered help to us as we worked to move things we were transporting on our own. Javier Buenaventura M., Tamarus D. and Conor D. particularly stood out for their excellent service and problem solving. My husband used to be in the Navy so we have worked with many professional movers and this is the first time that I have worked with such pleasant and friendly movers. We also experienced the least damage and most problem solving. There have been times in the past when the movers gave up on putting something where we wanted it because it was a difficult fit but not this time! It took all 5 movers to get a large shelf into the house and over a railing but they worked together and did it! I first heard about Gentle Giants because you did a pro bono move for the nonprofit I work for in 2014 and appreciate the ethics of the business.

Friendly, professional, and knowledgeable. Our move was seamless. Had a great experience!

Mike and the two Rocky’s were personable, considerate, and lovely to work with. They communicated incredibly well with us and were attentive and efficient.

Your team has moved my family in the past and we always know we are in good hands.

Very friendly, professional, and diligent

We were so impressed as usual by our three movers. Warm generous capable lovely people.

Our crew, Corey, Tony and Dan moved our belongings out of our Condo with care and respect. They were all friendly and pleasant to work with. Corey took the task of packing several pieces that were a problem for me. All my furniture became wrapped in blankets and moved without any issues of damage to woodwork, walls and floors. I take pride in my home and so did this crew. Corey actually pointed out an issue with the legs on my sofa and repaired them when it was delivered. They kept things moving in a timely manner and went over and beyond expectations and were truly organized. We rented a small U-Haul van for our personal needs and the crew packed the items that could not be moved by Gentle Giant.
Our move into our new home took place the next day. Corey and his son, Tony were again extremely considerate and took away any stress one would have on moving. In setting up our bed I told Corey we would be removing the bedroom door to enlarge the space and he offered to do that for us. Tony took it upon himself to make sure he placed things right where we wanted them. Large entertainment/armoir pieces were no problem either. Corey removed the window and he and his son slid it through the window without any problems. I was truly impressed. When all said and done Corey took us through every room before leaving and made sure we were pleased with where everything was placed. We have utilized movers over the years and we are so grateful to have found such a great crew. As they were closing up their truck to leave, I noticed a planter on my lawn that I forgot to tell them I would prefer it on my porch and Tony happily moved it for me with a smile. That says it all. Fantastic job guys. Couldn’t have been better. Gentle Giant should be proud to have such caring people working for them.

It was perfect from pick to set up in our new location! Very professional and friendly!

Third time using you and this experience was no exception of extraordinary service. The whole crew was amazing. Danny and Jeff both stood out to me as individuals who go above and beyond. Danny was so thorough about making sure everything was done right and to my liking. I felt like I was getting the white glove treatment. Jeff came back to reinforce my bed the next day bc we had to cut the box spring to make it fit up the stairs. It makes me want to shout how great gentle giant is from the rooftops!

The Gentle Giant movers I worked with were responsible for packing, moving and unpacking me in my new apartment. They took such great care packing all my belongings, worked very quickly and efficiently, and were very personable and kind. I was very stressed, as I haven’t moved in many years, and they made the process so easy for me. The process could not have gone better!

The move took longer than expected, but overall was good service.

They were very polite and communicative. They found damage on my furniture and notified me immediately. They tried to fix it for me to avoid more damage! (Damage was not caused by them the furniture was just old)

The entire crew seemed to be very motivated. They were courteous, respectful, friendly, and hard working. The lead person Kenny, established a repour with me from the beginning and continued with open communication throughout the entire moving process. Kenny was professional and ran an efficient operation. This was my first experience with a moving company. Gentle Giant had been recommended by my realtor. If all of your lead people are as good as Kenny, it’s no wonder you get significant word of mouth and repeat business.

Devin and his colleague were A1

Mr. O’Toole, the 3 people that made my move very easy and no stress was Andrea Lytle, Sam Bennett, the expert in grandfather clocks, I was very nervous about that item, but he and Oleksandr made it look awesome. You have a great company and the two guys that did my move should get a medal. I could not ask for two exemplary men. Andrea and I kept in contact to make sure everything went well. I have passed the word around to folks in my neighbor. I worked for Harvard University for years in the Main Yard. I used this company for many years. You have the best company that cannot be beat. Thank you so much. I could not have done this job without them. Courteous, gentle with all items, and extremely careful. Number one in my book.

Mantas is the best! Amazing team!

We had a very heavy pool table which was only accessible from a ships ladder that needed to be removed .

I know the only guy I would trust was Jim. I could not be more happy with the work completed. Not a scratch on a wall floor or the pool table.

Thank you Jim and team . You’re a rock star!!

The moving crew I had was efficient and did an awesome job.

Excellent! I’m not sure what constitutes extraordinary!! Alin, Arturas and Cyrus couldn’t have been nicer. They were extremely accommodating, careful and pleasant. They are excellent representatives of GG. When asked how my move was, I shared the above, and said I recommend GG! And I am very fussy!!

This was the cleanest, fastest, quietest, most courteous and thoughtful and proactive and responsible crew I have ever moved with! I’m honestly astonished at the level of professionalism and service. It was extraordinary.

I was very pleased with the crew of Matt and Chuck. They had a cancellation and were able to come earlier than planned. The were really great, hard working and efficient. The unloaded the truck in really hot weather and with speed.

The entire crew was amazing. They were efficient, professional, knowledgeable and smart. All items were delivered unscathed, boxes were clearly labeled and everyone seemed focused on our needs. Well done.

I had an antique curio and they wrapped it and were very careful with that everything else I was impressed with all 3 Andrew Patrick and Shane

I have used Gentle Giants 3 times now, and If I move again, will continue to do so. I have even had “the guys” recognize me from a previous move. They are all very pleasant, efficient, and aim to please.

Our team was so kind and professional!

the crew took great care in wrapping and moving my furniture

The crew lead by Rocky was professional and went above and beyond to make the move easy for my daughter

Service was tremendous, quick and professional. We would recommend GG to anyone

Great crew that did great work, even better than I expected. Cheerful and hard working. When they had to make decisions they were usually the right ones.

All three guys that managed my move on 9/14 were professional, nice and did a great job!

The moving crew was amazing. So kind and consistent with my grandmother. They were organized and efficient

Communication from the start was terrific: prompt, thorough and efficient. The team of movers were professional, courteous and so hard working. They arrived on time, were very organized with their approach, and went out of their way to make sure our needs were accommodated.

The good temper and good communication made everything easier

Devin and Joseph were great. I need to plan another move soon, and I will be requesting them. They were very careful with our furniture and respectful.

I already sent in my survey about my exceptional experience with your crew on Friday Sept. 13….I just noticed a typo in it and I wanted to correct it! I COULD not recommend the crew chief, Cody, highly enough. He was amazing.

The communication from the start through the day of the move was excellent

Our crew, headed by Octavian, was simply the best! Thoughtful, kind, hard-working guys. I’d hire them again in a heartbeat.

Very processional and courteous. They work quickly but safely.

Austin and the crew were great from start to finish.

Extremely patient with me … I was a wreck, they kept me calm.

We really appreciated the devotion and attitudes of all four of the movers. They were considerate, thoughtful and helpful.

We were so very lucky to have an amazing crew of 6 movers/packers to help us move. So incredibly helpful and polite. They were able to sense our exhaustion and help in anyway. I have always used Gentle Giant and will sing their praises!

Our house was small but extremely packed and cluttered. It was definitely a big and challenging job that took two full, long days for a 7 person crew. Each day the crew was extremely methodical, courteous and professional from start to finish – I can’t say enough good things about all the packers, movers, and the supervisor who worked on our move. We were so impressed by the care they took with our things. This move was worth EVERY penny we spent, we could not be happier with how it went.

Nuno and his team were organized and efficient. It was one of the best moving experiences I have ever had.

our movers were efficient, professional, and friendly, Great Experience!

Daniel and the crew made our move painless! They were very efficient and accommodating. We would call Gentle Giant again without hesitation.

The moving crew was great. They were on time, careful, fast, and so helpful and nice.

I will ONLY use Gentle Giant. I recommend GG to all my clients too. Every time I personally use your services, which has been about 6 times in the past 2 years, I am always amazed at the professionalism of the crew; plus, how nice they are!! The two Captains I’ve had experience with in the past are Rick and recently Henri, adore them both!!! All the guys working for them have been fantastic too. I just can’t say enough nice things about them. Not only do they do a great job, they are so cordial and accommodating and a pleasure to be around.

Your crew was outstanding–from the office personnel to the movers. The estimate was thorough, and accurate, so there were no surprises, and the movers were punctual, courteous, and hard-working–they didn’t stop a minute! They followed directions, cleaned up, and made sure to ask if there was anything else I needed.
Great job! I have already recommended them to my friends, should they ever need a moving company.

Arron and Rokas were on time, did a careful and professional job in taking apart and wrapping and loading the bedroom furniture.

The movers were not only polite and kind to me. I noticed that we were they were polite and kind to each other. I think they have been trained magnificently.

The guys were great, they even wrapped something up for me in my storage unit with the supplies they had

The team did an excellent job with my move from your storage facility to my new home. My belongings were in storage for nine months. Everything was handled with care and consideration with my contents. I was overly impressed with how quickly the process took. I would highly recommend this team!

Sought and responded well to direction when appropriate to limit interruptions in progress. Adapted quickly to unexpected circumstances.

On time, polite, efficient, professional – great work!

The crew was extremely professional and friendly. They took extra care with the pieces that were of sentimental value to me.

The 2 Nick’s. Excellent mover’s! Prompt, careful, efficient and pleasant.

The crew showed up on time; they were professional and courteous; and they were quick but thorough.

We had an excellent team led by Armin C. with his crew Taner B., Conor D., Janko D. and Nicolae S.. They were timely, professional and very caring with all of our furniture and items. Moving is very hard and stressful and this crew made is simple and stress-free.

We were so pleased with our recent move. The crew members, including Joe, Jevon, Rokas and Amas, were excellent. They handled everything with the utmost care and were very knowledgeable and experienced. There were some very fragile and heavy pieces, and they moved them without any incidents. I would highly recommend them to anyone.

This is my 2nd time using Gentle Giant and I’m just as happy as the first time. The crew was friendly and professional and didn’t waste any time getting the job done. They had no problem moving furniture from initial placement. I will recommend GG and use you for any future moves.

the team was kind, polite, hard-working, and caring. they did an amazing job.

an amazing experience thank you !

This has been an exceptionally difficult time, since my mother has needed to move into a new room in the Nursing wing. Tom and Kevin did a wonderful job of packing up her belongings, and I appreciate their flexibility in adding another stop to an already full trip, especially since I added the stop at the last minute!

Our crew was so professional and every person was so kind and helpful.

Danny and the team were incredible. Punctual, fast, thoughtful, funny. Everyone in the office is so kind and helpful too. I’d never use any other company!

Andrew provided excellent service. This was our second time having him and team with our move. He is on time, organized and careful with all our furniture and boxes.

The crew was polite,considerate, speedy and I couldn’t have asked for a smoother move. I had a small move,but I was treated well from start to finish.

I had arranged this move with Gentle Giant on behalf of my young niece moving out of apartment to her first own apartment (both within Brookline, MA). At her wish, I let her handle the total Gentle Giant move — her first experience with a professional moving company. We noticed day before the move, the town had already posted notice of “no parking due to moving truck” in front of her bldg. as arranged by Gentle Giant. She informed me that the 3 movers called promptly at arranged time as they were heading to her location. They were kind, efficient, and careful with her belongings….and she remarked that it was impressive. Her items were kept overnight in truck until she got key to new apartment the next late morning. And again, next day Gentle Giant team returned with her stored items and moved everything in efficiently and carefully. She remarked that they wisely placed her many boxes in way that made it so easy for her to access the contents. (Also, she had mentioned earlier that when the building management asked about the move-in and she mentioned that Gentle Giant would be the movers, they remarked that Gentle Giant is very good and gave her immediate clearance without any questions. Gentle Giant’s Will S had kindly set up this job back in the late spring for the end August/Sept. 1 move. (We booked early to ensure we could get Gentle Giant.) He was tremendously kind and helpful leading up to the move. Terrence F and Maria B were the move coordinators. Terrence called day before to assure us that all was set and to make sure we did not have any questions, etc. And throughout, we knew that if anything, we could call the reception line and promptly reach helpful staff. It’s so obvious that teamwork is essential to Gentle Giant. P.S. Gentle Giant has been special to me since they were the movers when in 1996 they had moved my late husband and me to our first house (in Cambridge) from our graduate student apartment. This was our first experience

Bambi and Teresa did a great job setting up the move. The crew was well organized and efficient in packing, loading, unloading and setting the items.

The team was kind, efficient, and so careful with our belongings. Everything went seamlessly, making what can be a stressful day completely stress free. We have used GG for every move in the Boston area and while I hope we don’t move again for a very long time, when we do GG will be my first call. Thank you for your exceptional service and treating your customers like friends.

Our four person team was exceptional. Respectful, productive, knowledgeable and great to work with.

Larry, you have a one-of-a-kind team! I was pretty sold on Gentle Giant from the start based on reviews, but decided to get quotes from other movers just to cover my bases and your company was the only one to not spam me with calls, emails, and text messages immediately (thank you!!). In fact, David R. made the whole process seamless with his quick responses and confirmation of my day, time, and quote. He made me confident in Gentle Giant weeks before my move. My move coordinator, Jackie S., was wonderful, too, and answered all my questions right before the holiday weekend. Not only was she helpful and pleasant to talk to, but I also never felt rushed despite calling her right before the office closed. And the moving team itself — wow, what an incredible group of people! Shane M., Dean W., Ethan M. and Niko A. truly went above and beyond my wildest expectations. Not only were they easy to work with and efficient/quick, but they were a ton of fun to be around and incredibly mindful of the properties we were moving in/out of and any delicate furniture we had. It was wild how quickly we were able to move from a third floor apartment in Boston to a second floor apartment over an hour away in New Hampshire! A special shoutout to Shane and Niko, who eased any nerves I had with updates on how things were going and made the whole process feel human with great conversations as they were working. Couldn’t be more grateful for the entire Gentle Giant experience — a HUGE thank you to your team!!

On time, careful, nice people.

The crew was kind, friendly and efficient

All of the gentlemen were so respectful and professional. They were amazing.

Working with Jim C. and his team on the North Shore of Boston for what is now our third move with your company, always makes moving as painless as it can possibly be. The guesswork is taken out due to careful, precise planning. The crew is quick, thoughtful, funny, and good company. They say many hands make light work, but it’s also the good spirit of the crew that makes it not only bearable but dare I say, fun?

Christian and Matt worked quickly while taking good care of the furniture and other items. They communicated well with me throughout the move.

The Gentle Giant team was prompt, courteous, communicative and efficient. I cannot recommend Gentle Giant highly enough. We are delighted with the service and made the move as seamless as possible. The team lead was especially positive.

My move out crew in NJ, headed by Slaven with Michael’s help on both days, was extraordinary. Professional, hard workers, friendly people, respectful of me and my property, and great senses of humor. I really enjoyed having them at my home for those two days. It was totally stressless, and even enjoyable, for me.

My sister and brother-in-law were with the move-in crew in GA because I was still in NJ. They said Liaunas and Mantas were fantastic; they were completely impressed with them. Again, totally professional and respectful.

This was the second time I relied on Gentle Giant and the second time, I was most pleased with the professionalism, reliability and customer service of the company. From my first call to the crew and post check in, I can’t say enough about the quality of the experience.

Friendly, efficient, professional movers

The crew (Ronan and Cyrus were on both ends of the move) was outstanding. On time, efficient, professional, quick, friendly, helpful…just great. Very hard workers!

Workers were very helpful and really tried to make sure everything was where it belonged. They offered to help move things around or assist with furniture once in the new place. They busted their asses.and were jogging from the truck to the home!

They were truly so fast, it was awesome, and because they were so fast it allowed me to have the rest of the day to actually unpack. I also had a tough street parking situation that they were able to handle.

Chuck was a fabulous leader and kept the team motivated and on task… even late into the job.

My movers, Ken and Sterling, were exceptional-they were kind, extremely careful with all of my things, and great communicators. I truly enjoyed working with them and would hire them again in a heartbeat!

The 3 men who assisted us were punctual, friendly, professional and frankly went above and beyond to help us move.

I wanted to take a moment to express my sincere gratitude to your team for their exceptional help in relocating my family and me from Cambridge, MA, to Arlington, VA. I have never encountered such a dedicated and polite group of individuals. Although I don’t remember all their names, their professionalism, and teamwork left a lasting impression on us.

During my time at the Harvard Kennedy School in Cambridge, we often discussed leadership and what drives individuals to perform at the highest level in a team setting. I believe I found the answer in your team. Instead of studying the business case of Google, we should have studied the case of Gentle Giant.

Your team worked in perfect harmony, never raising their voices, always ready to assist one another, and ensuring our satisfaction every step of the way. They consistently checked with us on how we wanted our furniture arranged. The DC team, under the leadership of an exceptional team leader (unfortunately, I can’t recall his name, but he was an African American gentleman with long dreads), was incredibly helpful. I would also like to commend the youngest member of the team, who spoke highly of your organization, and the two Serbian gentlemen, especially Jacques (?), who were quick to lighten the mood with a joke. Buzz (?) shared stories about his childhood in Illinois, and the youngest and probably the strongest member of the team was both affable and hardworking. The African American team member who worked alongside Jacques also made sure we were completely satisfied.

I also want to extend my thanks to the team in Cambridge, whose names I also unfortunately don’t remember. There was a gentleman from Roxbury, another from Rhode Island who rows and offered some great advice for my daughter, who also rows; a hardworking, shy individual from Ukraine who smiled when I mentioned he resembled Vitali Klitschko, the current Mayor of Kyiv; a team leader from Lithuania who shared stories about his country’s cuisine, which

I arranged this move for my son at long distance from Maryland. From my first contact with Erica G. — very professional follow-up to my initial online enquiry — to my dealings with Catherine T. — conscientious updates from start to finish — I felt very confident the move would go well. And it did. Daniel tells me that Dave and his crew were delightful to work with and entirely uncomplaining (I am very familiar with the number of stairs up to his apartment). I have previous experience moving Daniel in the Boston area. Two things that clinched my decision to go with Gentle Giant: no surcharge on check or credit card payments and arranging parking permits. You were not the cheapest but I felt well treated by your admin staff and Daniel had nothing but praise for the movers.

Fast, efficient, reliable, professional,

Chris, Jack and Ethan were prompt, attentive, communicative, helpful, friendly, and efficient. Who could ask for more? They appeared to be taking careful precautions with all our possessions, never appeared careless or inattentive, and always accommodating to any question or addition we had. Jack particularly impressed me when he said, “Once we’re on site, any problem that occurs is our problem. Your job is to relax now.” That helped me have confidence that everything would be taken care of properly.

The team of movers were excellent. They arrived on time, they were professional, capable, polite and very good at what they do. They worked together and had a system they all knew well. They were also very respectful of our property at both locations.

Friendly and helpful

Ryan and his team were amazing! They moved everything quickly and with so much care on the busiest moving day of Boston.

Timing was good , they handled everything so carefully !