Moving Company Reviews

The crew was professional and courteous.

The movers took great care to cover and protect everything that they moved. They were very good to work with.

Jared, Riley, and Sean did a great job. From start to finish, they were professional and efficient and made a stressful move a lot easier.

We had an outstanding experience with Gentle Giant for our recent move across the city. From my initial inquiry to moving day, the process was both quick and efficient, with excellent communication throughout. Alex provided us with an estimate within a day, and Rachael kept us well-informed as the moving date approached. Both were consistently responsive and accessible.
The real stars of the experience were our movers: Jared, Josue, Samson, Sean, Wyland, and David. They worked incredibly fast, treating our belongings with the utmost care, as if they were their own. They regularly checked in with us throughout the day to keep us updated and arrived each day with smiles and positive attitudes.
An added bonus was their thoughtful service in picking up all our broken-down boxes and packing materials after the move! I highly recommend Gentle Giant to anyone in need of reliable and efficient movers.

My experience with Gentle Giant from start to finish was fantastic – Peter, Teresa and the team come move day. Shane was very professional and helpful. And the move team was beyond efficient.

The crew showed up within the expected window, were very polite, took care when moving furniture and completed the job promptly.

From beginning to end everything was done very professionally and well.

They were great – knowledgeable, polite & friendly. Very careful. Asked specifically if we had anything else we wanted moved in the house.

I’ve used Gentle Giant for several moves, and it is the only company I would use

I can’t leave a Google review because I do not have a Google account. Please note that Gentle Giant is fortunate to have Rolando, Dominic and Eli as employees. I would recommend your company to anyone as their service was impeccable. They couldn’t do enough to guarantee that this job was handled and completed properly despite the inclement weather. The furniture was delivered without any damage which is exceptional considering the small elevator area and lengthy corridors to reach the moving truck.

Friendly guys, fast and easy

The crew was short handed by one person and they still did a wonderful job. They were very friendly and ensured our furniture was kept well and put in the places we wanted. We will hire Gentle Giant again for our next move.

Everything went very smoothly! Rocky was our main contact and was extremely professional throughout the process. Josue, Stephen, Oleksander and Craig were all efficient and consummate pros as well. We had a great experience and would absolutely work with Gentle Giant again in the future.

Thank you Gentle Giant from the team at Girls on the Run Worcester County!

The team was very accommodating of our needs; easy to work with and very professional. Furniture was wrapped and moved without any issues up and down stairs, through tight corners and doors without mishap. I was involved throughout the move and got to know the three man team. It was apparent they liked their work and took pride in doing it well. Highly recommend Gentle Giant!

I have absolutely nothing but superlatives to describe my experience with Gentle Giant. Your team was extraordinarily professional from beginning to end. My initial positive impression was that you didn’t use AI for scheduling (unlike most of your competitors). You used actual human beings who were knowledgeable, prompt and professional. As for the movers, they showed up within one minute of their scheduled time and moved quickly and completed the move earlier than I anticipated. The budget was exactly consistent with the budget. I cannot say enough good things about your company and will absolutely use you in the future and recommend you to my colleagues and friends.

The guys were great. Polite clean just awesome. Considerate. A huge help to us.

Movers were friendly, communicative, very hard workers, physically fit for the job, careful with my belongings, and professional.

Experienced and friendly. Quick and sure work . All my belongings were well protected. Above and beyond! Corey and his crew were the best!

I did have one box with my glasses and coffee mugs that buffered damage…I could only save 4 coffee mugs and 4 glasses. The rest were broken as if the box was dropped. Still unpacking but that is the first big damage observed
The crew was very polite and attentive

Three days later and I’m still telling anyone who will listen how amazing Gentle Giant is. The thought of moving is overwhelming, but all the incredible folks there made it simple and fast!

They were on time, courteous, careful with our items, and hard working—eager to try fitting items in narrow spaces even when we were skeptical. They made everything fit easily. Really incredible.

Exceptional experience working with Gentle Giant! No complaints at all.

Adam and his crew could not have been better! They are a huge asset to your company, along with David and Terrance. From start to finish they were all friendly, polite and extremely good at their jobs.
I have been raving about the move, and really appreciate all the men did.

Crew did an amazing job.

This job was arranged, scheduled, and executed all within 24 hours. The guys were amazing, as usual, and I can’t express how grateful I am for everything that Bambi did to put this together on virtually no notice. Thank you all so much!

Zach and Cam were outstanding. They were friendly, professional, and efficient. Excellent representatives for your company.

The team was great. Crew lead Richard communicated very well with both me and the crew. Very careful not to damage anything. Great job guys!

All crews packing, loading and delivery were amazing. Thank you

WE hired GG to help the two guys from Got Junk with some very heavy things GG ha moved before. The guys were so helpful. The two othe guys really appreciated the exra muscle and we got everything done!

Daniel and team were remarkable. Could not have been more helpful. We were in terrific hands!

Michael and Sean were excellent. Our delivery went very smoothly without any problems. They were both very helpful and careful and couldn’t have done anything differently to make our move better.

Every aspect was exemplary, from initial inquiry, revising the itinerary, quick turnaround of revised estimates. The crew was prompt and presentable, polite and efficient. They took great care with fragile antiques. They were helpful and patient when moving items inside the house.

These young men were so nice and so helpful and professional.

I can’t speak highly enough of the crew you set me up with. They were efficient, professional and made the entire experience stress free. This was by far my largest move but Gentle Giant made it the most pleasant. I will recommend you to everyone for the rest of my life!

Thank you. Your crew was courteous, collaborative, and professional. They were a perfect combination of speed and care. It’s my 3rd move with the organization in the last 20 years, and I would never consider anyone else.

I’m a very satisfied repeat customer. For this move Joe and Tristan were great. Joe was lead on my previous move and all I can say is Joe is a huge asset to your company. He’s terrific.

Friendly, efficient movers.

As always, A++
We have had numerous moves with GG, this one was another smooth, professional experience

We were fortunate to have an extraordinary crew led by Vasile who was professional, incredibly thorough and wonderful to have cautiously caring for our belongings. They moved us out of our lodge in Saranac Lake, NY in a snowstorm on 10/14 efficiently. They arrived in Truro, MA last Friday – finding out remote house despite no wifi, spotty GPS and it was a great reunion as we really cared for these guys. They went above and beyond moving a bed and chairs in order to unload our beds and chairs. Vasile noticed the newly finished floors and put pads under our dining room chairs. To say they were a magnificent crew is an understatement. Vasile and both of his crews made our move pleasant, easy and positive. They deserve high praise.
As do Patrick and then John Weigle who communicated constantly and were reassuring and again pleasant and professional. Gentle Giant is the moving company all should emulate.

Gentle Giant workers are always kind, efficient and friendly. They make moving our stuff to and from the location of our 5K event a breeze!

The crew were outstanding – careful, accommodating, efficient. The move went very smoothly and more quickly than we imagined. Crew leader Andrew was totally on top on the plan. Every single person from the crew could not have been more courteous. Price came in lower than expected.

They were very fast and hand delivered a note to me from the person from whom I received the piano.

We had an excellent experience working with Gentle Giant. In particular, Ellis did an extraordinary job managing the crew and taking care of us!

My crew – Zach, Nico, and I’m so embarrass I’m drawing a blank third gentlemen’s name – were amazing!

The movers were professional and handled our belongings with care. I was highly impressed. I wrote a Google review.

The crew was great. Kenny, Joe, and Sean were friendly, clearly very experienced, and efficient. Samson appeared to be new, but readily took instruction from Kenny and did a good job. Zsolt was great to work with regarding the initial quote and booking process, patiently answering my multiple questions. The coordinator phone call the day before the move also ensured good communication.

The workers made my move go smoother than any other move.

I have used GG 27 times (make it 28 now) and this crew and leader were the best! They were incredibly fast, efficient and pleasant!

Hands down, GG is the best moving company around. I’m a repeat customer and my most recent move difficult: 6 flights of stairs, no elevator, a few tight turns plus dodging paving and construction trucks on Beacon St.

Gentle Giant is the only moving company I’ll ever use- think of the entire team from coordinator to crew as “Human Tylenol”. Any moving stress/pain just magically disappears.

Thanks all!

My moving crew Sam, Andrew, and Jim went above and beyond in every way to make my move as seamless and stress free as possible. They were professional, kind, and treated my things as if they were their own. I never knew moving could be such a positive experience!!!! You have a customer for life.

Both movers were very friendly, introducing themselves upon arrival, and were very respectful of our property. Even though the sofa was a donation, they wrapped it, removed the feet and moved it carefully. Very impressed!

Eddie was professional, attentive, knowledgeable and thorough. He and Richard worked well together. I observed Eddie being a great mentor to Richard as well.

Everyone was great and hustled the entire day. The pricing was fair. The crew was thoughtful and respectful of any requests made. I would hire Gentle Giant without reservation on any future move.

Octavian and his team were thorough and efficient. They took the time to make sure I had what I meant to have from the “pick list” and were thoughtful in how to place it in my new home. They were a pleasure to work with. Many thanks to the three of them!

I wound up using GG through a furniture donation program and I am so impressed with how courteous and professional the team was, that I have already recommended GG to the Real Estate Agent who introduced me to the program. What a great idea, picking up furniture that we can’t get rid of (even though it’s perfectly usable) and donating it to those in need. When we change furniture, it doesn’t always mean there is something wrong with the old furniture. We tried direct donation, but no one wanted to pick up the items. That’s where GG came in. Not only did GG solve problems, but they treated us like paying customers, from the efficiency of the phone team to the friendliness of the moving team. Someday, when I move, I will call upon GG. Until then, I’ll certainly recommend the GG team.

Good pre-move communication and planning, on-time, courtesy, careful packing, dedication and overall speed.

The moving crew were thoughtful, patient, and went above and beyond in their help.

Fast, polite, and careful. This is what I look for in a mover and this is what I got. From the time I decided on Gentle Giant each and every contact was helpful and fulfilled each and every promise. I’m very impressed with this companies can do attitude.

Survey part 2
I forgot to mention our moving crew Matt, Jamal and Chuck were outstanding. They took great care with our belongings and continued to ensure that everything was as we wanted. They were timely and polite.

This was my 4th move with GG and they keep getting better. Connor, Jackson and Patrick were utterly amazing. I am a complete brand evangelist for Gentle Giant.

All three of your men were amazing! Their professional, expedient, and friendly. This is the best moving experience I’ve ever had so thank you!

The two movers, Chuck and Tyrus, were in sync, didn’t always need words, and worked smoothly and efficiently together. Friendly and ready to help.

Great moving crew very knowlegable.

Bambi was my first contact and she was great. Took all my information, gave me an accurate estimate and arranged for a moving date that worked for me.
My moving team of Nelu and HD were wonderful. Helpful and professional. They had the job done in the allowed time and everything was in perfect order when they left. They went the extra mile by helping install my TV and internet equipment and even vacuumed my bedroom carpet before placing the bed back in the room.
I have moved more than 8 times and this was one of if not the best experience i have had.
i will definitely be recommending Gentle Giants. Thank you.

Teams at both end of the move were professional, courteous, and helpful beyond measure.

Nuno and his guys were wonderful and it was great to see the men who moved my piano out of my condo were the same ones 6 months later moving it to my new home!

I have moved with Gentle Giant numerous times. Your team from Jackie who coordinated our move to the lovely gents who delivered our shipment were an absolute delight to work with. Moving is stressful however your team made it very easy! Well done!

Our two movers, Ali and Deividas were prompt, efficient, and friendly. Highly recommend.

Always on time, friendly and professional.

-Andrew, Santiago, Robert, Micheal, Rokas, Alex & Collin were all great to work with!

The team was just amazing. Special thanks to the team leader Michael for beyond outstanding leadership and guidance for the entire moving team and his insightful organizational skills. He is incredibly good and under his leadership the team did a fantastic job!

Alin and Max were extremely professional, courteous and truly went above our expectations with this move. They attended to all our requests for the in house move and made sure we were satisfied with everything and never made us feel as if they were rushing to get the job done.

Javier, Andre & Eric executed the move with professionalism. They made me feel like an old friend.

The crew and their leader were terrific, personable, very professional, courteous throughout, making sure I felt comfortable as they did their job. They were also thoughtful in placement of boxes and furniture in my new place, making it look pretty good for a bunch of boxes!! The best move I’ve ever had!!! They were just wonderful!

1

We’ve moved 5 times in the last 5 years and this was far and away the best experience we have ever had moving. The team was professional, patient, extremely detail oriented and very thoughtful. It was a great experience.

Everything outstanding

Sam B. and crew were professional and worked very efficiently. Chris C. did a great job getting the ball rolling during the original site visit to review the job and explain the process and the tools available to manage the items in storage.

Excellent service and attitude. Everything went smoothly and quickly.

Darius and Cyrus were great! They were organized, efficient, kind and were able to listen well to what I needed moving out of 4 private bins of storage, downsizing to two, and then packing and moving the rest into my Gentle Giant storage. It all worked very smoothly b/c the guys were really very capable and really good listeners and problem-solvers. All good!!

All four were so pleasant, fast and worked so hard!! There were challenges and they made everything work!!

Professional, careful, efficient and excellent—as always 😉 Thank you!!!!?? ????

Completely satisfied

Everything went smoothly. All my belongings were handled carefully and arrived in excellent condition. The men who did the move were polite, friendly, and professional.

Please note that when I take these types of surveys, I rarely give such high marks. But Gentle Giant is truly extraordinary….all the way from the kindness/friendliness of the movers (Chloe, Zack, and Patrick) to their professional skills and remarkable efficiency. As I’ll note below, Matt L., Erin G., and everyone (please forgive-I don’t recall their names) with whom I dealt on the phone/email were superb. My first experience with GG was in 2002 and I have exclusively used them ever since (both for residential and office; for myself and other family members) and each experience has been truly amazing. I am very grateful to this company and frequently mention their name to friends, neighbors, and acquaintances, and will be happy to continue doing so.

Crews from two different bases came and they worked seamlessly together. They were efficient and very careful with everything, and all so kind. Job was done quickly and with the utmost care and respect.

Devin , Joe , Samson were professional , fast, very careful and listiened well! Great crew !

This was our third move with Gentle Giant CLT and every move has been so smooth & pleasant because of the professionalism, care, kindness, and fun of the people.

I’ve moved several times and never experienced the care the crew took with packing/loading and unloading. I can’t thank them enough for the extraordinary job they did.

Andrew, Nico, and Cam were extraordinary! They listened, were expeditious, skilled, and friendly. I highly recommend Gentle Giant for moving, I wouldnt think twice about using them again.

Always amazing to work with your team members.

From the time of my initial inquiry the entire staff was amazing. They were very clear every step of the way and anticipated things i would have never thought about.

Things went great. Rob was wonderful and the move team was so kind and patient even with all the changes with placement!

The team was great! Friendly, efficient, and caring.

The two men loading and unloading (Nick and Paul) were polite, organized and efficient

The movers, Mijai, Flaviu, Adam, Ricardas, and Rokas, were all extremely professional and skilled. Despite not having all of my items packed, they were able to efficiently and safely pack up everything, suitable for an interstate move. Everything went smoothly, and I was kept informed at every step so here was little uncertainty. I was very impressed and pleased, and would not hesitate to recommend this team to any of my friends.

If I could give the moving crews a 100 star rating, I would! Everyone was so amazing and professional (and patient!) during the move. Expert care by expert people. I will always use Gentle Giant for my moving needs. Thank you so much for everything!

Both Rolando and Dominic were friendly and courteous. They were accommodated to move furniture around more than once for my mom. This is our second move with Gentle Giant and we experienced the same service with both moves.

Ellis’s crew was fantastic! They were super careful with everything, especially a marble-slab heirloom table. We’ve used GG on prior moves and will call you again next time we need movers!

Everyone was professional and courteous. They were fast, efficient, while being gentle.

they were all wonderful, fast and got the job done they were great

Each member of the moving crew were gentle, courteous and totally professional. I have no complaints whatsoever.

I’ve used GG a number of times. Each time, I’ve been extremely impressed with the professional training and care your staff takes. That’s why I keep using GG and why I recommend GG to friends.

The movers provided excellent communication, were respectful of our property, asked clarifying questions and worked in an efficient and competent manner.

The movers were so nice and efficient!

I was frankly AMAZED at the speed and skill they both utilized to handle the move.

Raul R. and Paul L. were incredibly good. They took care of all my belongings, and wrestled heavy wood furniture (e. g. heavy captain’s bed) up ~ 20 steps and through an incredibly small doorway (removing the door!) They worked for 6 hours! Kudos to the Giants! Great work!

EMAIL communication was excellent, delivery guys were great. No issues at all.

The three employees were friendly, professional and made the move stressless

both movers were efficient, caring and helpful. Also worked well together

Excellent care for my belongings! Staff from the lovers to the office were excellent to work with and very polite. Highly recommend for a move

The crew was fantastic: Cody, Mantas, Anton, Paul and Rocky were hard workers, polite, helpful and respectful.

Andrew, Alex , Sean and Arnas were wonderful ! They were so great with my mom ( she was not happy to be moving ) very respectful, patient and kind .

Just keep doing what you do so well! Gentle Giant is the best!

They were extremely efficient. We appreciated that they were constantly asking us where we wanted boxes to go in the new home.

They were on time. Very friendly and considerate of all of my things. You can tell they wanted the best for me.

From my initial conversation with David, who could not have been more helpful, patient and informative to my conversation with Terrence, who was also very helpful and thorough, to the two gentlemen who came to assist with the move, whose names I wish I had, my experience was exceptional. This was a challenging, move for a good friend who had lived in her home for many years. She was moving to an assisted living apartment nearby and really struggled with transitioning from her longtime home to her new home. The two movers were so polite, kind, patient and understanding regarding the emotional and challenging situation. I can’t say enough about the empathy and professionalism which they displayed, I would hire those two gentlemen for any future move.

The team was so careful with everything and they were able to make my third l-flood only-stairs move-in a breeze. Speechless!!!

Talon and team were absolutely amazing. They showed up a couple minutes early and after a walkthrough were a well oiled machine. Packed the truck in less than 2 hours, drove 2 hours and 40 minutes to Brevard, they took a very quick break to devour lunch I provided, and the truck was unloaded with a walkthrough to ensure beds and furniture were where we wanted them in about an hour and a half! Truly amazing teamwork.

My team was Michael, Kymanii & Rupert. They were experienced, professional, efficient and considerate with my things. They, and the office made the moving experience hassle free for this old gal.

The crews that I had to pack me up and to move me were outstanding

The team from Gentle Giant did a fantastic job from start to finish. Everything was packed very well and delivered in great shape. No issues at all. And they were extremely courteous and professional. A job very well done.

Three young men arrived to help us move They could not have been nicer and more helpful
The were very conscientious about what they were doing, asked questions where appropriate, and got
the job done in record time.

Super flexible and patient as we decided how to set up on the receiving end. Very organized on their end which made the move go quickly

Professional. Helpful. Attentive to my requests. Curteous. Price came in under estimate. Highly recommemd anyone with a move to use Gentle Giant. ~~~~ With regard to the ensuing questions, I am a real estate agent who has recommended Gentle Giant before. On this move, I worked with a Move Manager who interacted with the Gentle Giant office team so I can only state that the sales rep was amazing to work with.

10/10

the crew on moving day – Chuck, Jamal and Raph were professional and friendly and nothing was even scratched !

Truly perfect, polite, hard working, on time.

The crew was fantastic, completed the move extremely quickly, with no damaged items and fulfilled special requests.

The team was timely, respectful, helpful and fast. And I was only charged what it actually took! I couldn’t be more satisfied with the service.

Hi Larry – Your team were exceptional – can’t say enough positive things about them. They were respectful of all my stuff, did an amazing job moving things, and were a pleasure to deal with. What a great team of movers! Thanks so much.

professional, friendly, respectful of out stuff

Very professional and efficient.

Very easy move and great crew. Talon, Alex, Colin and Richard were all very thoughtful with our stuff and worked quickly. Will definitely use you all if we move again!

Gentle Giant was amazing to work with throughout what was an otherwise very stressful and complicated moving process for us. They were extremely accommodating with our needs for flexible moving dates, exploring temporary storage options, and most importantly, treating our furniture and possessions with great care! I’d like to sincerely thank both Rachel and Matthew for helping coordinate the logistics of the move, as well as both crews
Did This Agent Recommend Us?:
(not set) YES No
References:who performed the move-out and move-in a couple weeks apart. My family has used Gentle Giant for moves in the past, and we would absolutely use them again for any future needs!

The guys took everything apart, packaged the few items we didn’t know how to pack. Moved everything quickly and we’re incredibly polite and professional.

Excellent proactive communication. Respectful engagement. Super efficient moving strategy. Not a second was wasted.

Rachel is a GEM. You did fantastic finding her, and your dispatch support team helped me with a very tricky last minute renovation disaster reschedule. The team of movers, 6 in total over two days, were efficient, friendly, and worked very hard. Good hiring is always fantastic to see.

The guys were really nice and helpful

They went above and beyond and helped with a few things that weren’t part of the move but the Smooth Transitions people needed help with even when I wasn’t there too. I really appreciated that as well as the care they took with my stuff!

Chuck and Jarran were great.

They were both very calm.

Top notch professional service. Really hustled to get job done, but were very careful not to damage our stuff nor our property. Highly recommend!

From beginning to end the customer service was excellent. All details were clearly communicated and all questions were answered. The moving crews on both ends were terrific, friendly, and did an exceptional job.

Outstanding, highly professional, hard working, careful, on time, everything went off without a hitch. I was VERY happy

The two movers that accomplished my move were very professional and kind. They took great care of my items and worked very nicely together as a team regarding the heavier items.

I was a specialty move with a large orchid collection and parrot cages. The whole process with GG went smoothly from start to finish. My moving team was professional, courteous, and just a nice group of guys!

The team was professional, went the extra mile and finished the job that went way late all while keeping a good attitude! And a great rate for value!

They were professional and kind!

Second time we have used Gentle Giant, very satisfied. Great crew!

Kevin and Jackson were very personable and professional. We greatly appreciated their assistance with our in-house move.

Matthew, Edgar and Paul took great care with my things. Very efficient and worked well as a team. Everything was a handled with care. This is my 2nd time using GG. Very satisfied.

The movers were friendly, fast, conscientious.

From beginning to end, everyone I dealt with at GG was professional and courteous. They answered their calls, returned emails and provided the information necessary to cope with a large move.

Everyone I dealt with at GG during my move was terrific, from Greg C and Erin in the office to the guys who packed and unpacked my household. I especially want to mention the CA crew who unloaded the truck at my destination–Mihai, Fabiu, and Matt. These guys really went out of their way to organize boxes, place furniture, and generally help anywhere they could. They were able to bring my baby grand piano in and place it on the second floor, right where I wanted it, and it was no mean feat! They even put felt pads on the bottoms of furniture legs so as not to scratch the wood floors, and tightened up some loose parts, etc. They were friendly but very respectful, and I appreciated that so much. I will recommend GG often.

Can’t say enough about my experience with GG! From Lisa to Terrence and all the guys who packed us up and then delivered out belongings! Outstanding!

The young men were very polite hard working and made the move easy
Thanks!!

Every single Gentle Giant person I interacted with was professional, highly competent, and a pleasure to work with. I also really appreciated all the communication. Having a move coordinator was great and Jackie was so helpful with anything that came up. The movers themselves were extremely efficient as well as very pleasant and I immediately trusted them to handle my stuff.

We work with your team in Providence and the comments from our people on site, including the president of the company, are complimentary. I have the pleasure of working with your office team, Teresa and Bambi, and they are also incredible and provide excellent service. Very nice to work with you!

I had a team of 3, with one great leader, and two excellent adjuncts.

First of all Bambi was exceptional always considering my needs as well as providing much needed emotional support during such a difficult time. Also the four men doing all the work or outstanding despite them having to unload then reload the truck once due to my mistake with a second drop off location. Sarunas seemed to have everything and the crew under control and seem to go smooth from my point of view. I was referred to this company from a neighbor and would definitely recommend them!

Alan, George and Alex were unbelievable! Efficient, professional, organized. So pleased with our moving experience. Couldn’t have asked for better!

”

Our move team consisted of Eli and Asa, and they were truly awesome. They were friendly, very personable, and seemed to be really enjoying the effort / assisting us in our move. My wife had several instructions to follow, and is typically reluctant to have people in our home; at the end of the move, and she was very happy. We will definitely ask for them again for our next move!

Scott and his team were great! I really appreciated that we had the same team lead for all three days of our move, it made things easier that he was familiar with our first home and where things that were boxed up belonged. They were very helpful in assembling pieces of furniture once we moved into the new place as well!

The guys were helping with an unusual project at Grace Church and did so with great spirit!

All the movers were thoughtful and worked extremely hard with both parts of the move. My husband and I are beyond impressed with the service and would recommend Gentle Giant to anyone thinking of moving!

Professional, knowledgeable, efficient. Treated my belongings with utmost care. Kind and friendly. Very focused on customer service and communicated with us during the move. Set belongings up at the new house, moving furniture to the exact spot requested, to be sure that we were a happy satisfied customer. Would highly recommend. No need to look any further. Gentle Giant lives up to their name!

Great team

We have used several moving companies, moving cross country and inter-state. Gentle Giants was by far the best experience from start to finish.

Our experience a 10 plus
Truck on schedule crew hard workers and very polite.

The guys are always fast and efficient and do a great job.

Thus far the process has been wonderful. Peter set up the move and he was knowledgeable, efficient and helpful. The two movers were fantastic. Very organized, careful, considerate, and pleasant. They actually made me feel relaxed about the move! This was the decluttering and storage part of our move. I hope we get the same movers for the main part of the move.

On time, exceptionally careful, very polite. Scoped out situation in our apartment before starting the move.

The crew – Chuck, Connor and Jackson – were excellent! Courteous, accommodating, careful, and fast. They worked smart and hard and we appreciate all the care and effort. It made our move less stressful!

Adrian and his teams were extremely courteous and professional.

I’d had a terrible experience with a moving firm who packed a portion of my house so poorly I had to end their contract and start unpacking and sorting what they put in boxes only to find items damaged and things like honey and oil dripping out of boxes. This error prevented my house from listing by a full week. By the time I got the crew scheduled with Gentle Giant, And they turned around my desperate request very quickly, I just needed the bare minimum of packing boxes without destroying my belongings.
When my crew arrived, it was already obvious they were both professional and kind. I walked them through what I needed to have done – repack any boxes I hadn’t been through and pack the remaining hodgepodge of my house. The fact that my KitchenAid mixer was in the living room and my power blender was in the living room didn’t phase any of them. They loaded up our odd shaped boxes with as much care and thoughtfulness as the more consistently shaped U-Haul boxes and boxes they brought with them.
Their diligence in their work effort and watching their kindness to each other while they worked, put me at ease. This move has been particularly challenging and for them to come in and rescue such a poorly done job and help provide necessary calm.
At any point that they spoke to me or my partner about a topic that wasn’t strictly about the move, they were both engaged with a conversation and continued to quality pack at the same time.
Your employees are exceptional and they were exactly what I needed to get the home selling process on the road again

Very efficient, pleasant, careful and available very quickly.

Friendly movers with great attitudes.

Very professional and timely!

We were so pleased with our crew headed by Austin. Everyone was professional, courteous and helped us beyond what we expected. The office staff, from the beginning were informative and very timely answering questions and providing pricing, etc.

The crew that packed our items for shipment as well as the crew that arrived to deliver our items were kind, considerate, and efficient.

Zsolt was just out of this world with his commitment, reassurance, and ever readiness to help. Adrian and Octavian were extremely professional despite the property manager at my new building being quite difficult. They were cheerful and worked quickly and extremely carefully. Definitely the best moving experience I had had thus far and as a former diplomat, that is saying a lot!

”

The guys were so helpful and professional. Arrived right on time and had the move completed quickly.

We had the Dream Team—Ronaldo, Ellis, and Dom!!! They were so happy to spend the day with us and made a stressful move from the 3rd floor with no elevator, seem effortless. Talk about white glove treatment! Fragile stickers are not necessary with this team—they treat every item as if it were your most prized possession. I would highly recommend Gentle Giant to everyone!

This is one of the best moving companies I have used, and I have moved many times. The team was quick, nice, and very gentle with all my items. I will do business again!

My mother has lived in her house for over 40 years and everything to her was special, expensive, or fragile. Our team of movers were so patient and responsive to our needs. It took 3 days to move from a 4 bedroom 3000sq ft 3 floor house and each day the team was happy to assist and prepared

Your crew is amazing and made a stressful situation very manageable. They handled all of my belongings with care and were both personable and professional.

Dear Mr. O’Toole, I have used Gentle Giant for 20 years. My last move beginning a week ago, could not have gone better. Particularly, the two movers were exceptional. The move happened over two weekends, and Gentle Giant held my downstairs items in storage. Everything went perfectly. I had the good fortune of having the same movers during the second and final move. Again, they were exceptional. Thank you.

Team was great, very kind and took their time!

Crew was very professional, patient, careful, accommodating and really nice. They did a terrific job!

The crew, Andrew, Paul, & Colin, were early (which I LOVE), professional, thorough, and efficient. They were awesome!

The team was efficient, took great care to protect our household goods, and were very pleasant. It was a great experience and we will be recommending Gentle Giant!

Ur team of movers we had were so awesome they were extraordinary workers ,pleasant crew offering so much help very careful with everything they moved they worked all so well as a team . I had never used a moving company in all our move but let me tell u I was very impressed and happy . And they all said u were a great company to work for their feedback to me on how happy they loved the company and working for u impressed me and made me feel so comfortable. Once again please THANK the team we had for our move and anyone which is moving that I know GENTLE GIANTS will be given. As I said and can’t express it more SUPERIOR job thank u again.

The crew was excellent. Very professional and understanding our needs. A+

Excellent and very professional packing job. My thanks.

terrific team, made moving easy,

The team was superb and handled the job with skill and expertise!

reservation process was very efficient and transparent … no surprises … all items clearly discussed..

Great guys! Efficient and careful. Our third or fourth time using GG. Always goes well!

Fantastic service and excellent communication.

Hands down best team and best moving company ever. There is no comparison!!!

Brandon (George) was absolutely fantastic, his partner Joshua was excellent. They worked well and were professional, friendly, diligent, and caring about our furniture/items. They were quick and respectful. Truly give the highest praise to their work.

Jack, Niko and Ethan were extraordinary and that is a term I do not use freely. The professionalism displayed and work ethic were second to none. Both crews, first the ones that moved me from my house @ Endicott Ave were above and beyond expectations. The second crew that moved me into Sweet Street were extremely helpful and energetic. Both crews did your company proud and will use your company for any future moves I may have.

Alex and team were awesome. They were punctual, efficient, careful with my belongings and overall great to work with.

Very impressed with the professionalism, skill, and efficiency of this moving process.

My move was amazing!!! From the beginning to the end. Everything was smooth sailing.

The team was amazing and we are so grateful for the support they provide St. Jude. Not sure what we would do without them!

The men were on time, quick and prompt as well as courteous and helpful. They had what I needed moved out in 30 minutes. Outstanding!
—Tyler

Gary and John were so great to work with, I would definitely work with them again and recommend them to others.

On Sat. 9/28 I had a move scheduled w Gentle Giant. Three very well mannered men showed up at my door. They introduced themselves but the only name I recall is Scott. They first asked to see the space then we all agreed they should move the truck to the other egress. From 8 am to about 11 am. They packed and moved my furniture and I was so grateful! Their professionalism and attention to detail was so much appreciated! Will definitely be using you guys again if I ever move again. LOL Definitely referring GG to my friends and family! Thanks again for a job well done!

The giant crew was excellent and fast—very professional. We highly recommend this company.

Excellent customer service from both the staff on the office and the moving team. This is our second move with GG, and both moves were great experiences.

Dex, Taner, Janko and Boban were exceptional!

Went way beyond my expectations. Darius, Jordan, and Cesar were kind and careful in addition to being incredibly efficient.

The two men were exceptionally helpful, kind and accommodating . That in addition to being professionally expert.

This is my third Gentle Giant experience!
When there’s a move in my future or that of my family or friends… it’s Gentle Giant who I depend on for professional, dependable, friendly and amazingly strong and respectful moving services!

Everything was great from the point of inquiry, scheduling, box delivery, and moving day. I appreciated the responsiveness of the team and the care they used when moving my belongings to my new home.

The moving crew was amazing both moving from our home into our forever home. Each step of the way they displayed the utmost professional. Each crew member was careful to ensure that our furniture and boxes were moved smoothly from each destination. I am truly grateful.

I have used Gentle Giant multiple times over the past 25 years and each time I am consistently amazed how professional and nice your crews are.always

The best! Loved them! I left a google review

It was a little unclear which forms need to be completed and what the expectations were paperwork-wise.

That was more of a nitpick than a complaint. Overall I had a great experience and everyone I worked with and talked with was awesome!!!

We were treated like family. I don’t believe it can be any better than that. We felt like Gentle Giant sent us the A Team. Five for prep and pack, then six on the moving day. Sarunas was the crew chief. He listened so well (a rare quality today), so intently….he understood and communicated so clearly. And offered assurance about a few items I left out….he added in and assured me there was room. It was evident that this experienced team, starting with Sarunas, appreciate the client’s side of the experience….filled with a some measure of emotion….sadness, joy, anxiety, fear…..and each one exhibited confidence and took care with our possessions. Each man was polite, respectful, courteous, displayed a sense of humor, and was eager for the move to be a positive experience.

GG is the best. Make it look easy. Safe when parking on a slope (put wedge under wheels of course!). Super careful when moving in and out of new place, no scuffs on the walls even with large/unwieldly pieces. No issues if stuff was on 3rd floor, re-locating to basement, etc. Fast! Amazing each time.

The crew was pleasant, kind, and patient navigating moving a sectional to a lower level on Beacon Hill – with major road construction to deal with.

Fabulous friendly team- hard working and diligent.

We hired a different company did our last move and that was a mistake. Your crews are always friendly, professional, punctual, careful and efficient. We also found the individuals we worked with to get scheduled awesome to work with

Honestly, the movers were beyond polite and worked so hard and so fast… Very very impressed ..

Friendly, efficient, hard workers.

My gosh, what a professional team! From Rachel in the office to the four guys that we had on the day of our move, it really was a lovely experience! And that’s hard to say about Moving! Rachel was very thorough and pleasant on the phone. The guys were so good with all of our furniture, very neat, even put boxes along the wall in a neat pattern versus just throwing stuff in a room! Super kind! It’s overwhelming and these small things like this made such a big deal move day! I want to make sure those four guys are singled out by name, I wish I could remember them all! I know there was Aaron, Mike? Maybe…can’t remember the names ….Please make sure all of them are congratulated!!! They were awesome! Well done Gentle Giant!! I will be posting about this on our Ballantyne Facebook groups! Thank you!

Team communicated well

The two gentlemen who helped make my home accessible for my wheelchair bound husband were pleasant, efferent and helpful. They gave me suggestions to make the space work better.

Mitchell and Randy were very polite and friendly. I think they did a great job. I was impressed by the professionalism of the entire Gentle Giant team, from initial contact to the move. Other movers I’ve used in the past don’t compare.

Both Matt and Lupe were friendly, polite, professional and a pleasure to work with.

Henry and his crew were really great

Jordan, Igor, Anton, and Andrew were very professional and friendly. We really felt like our things were in good hands.

Movers were quick, knew how to make everything go as efficiently as possible, and took care in moving each box/furniture piece. They had me walk through each phase to make sure they had moved everything I wanted and left anything I wanted left. At the destination they took extra time to move some of my things exactly where I wanted them and made sure everything was there.

You have the staff from the point of reservation to the day of the move. They are friendly, responsive, communicative and efficient.

The move went incredibly smoothly and completely according to plan. The team members were all incredibly courteous and helpful. They worked so well together and quickly jumped in to help one another but also consistently offered help to us as we worked to move things we were transporting on our own. Javier Buenaventura M., Tamarus D. and Conor D. particularly stood out for their excellent service and problem solving. My husband used to be in the Navy so we have worked with many professional movers and this is the first time that I have worked with such pleasant and friendly movers. We also experienced the least damage and most problem solving. There have been times in the past when the movers gave up on putting something where we wanted it because it was a difficult fit but not this time! It took all 5 movers to get a large shelf into the house and over a railing but they worked together and did it! I first heard about Gentle Giants because you did a pro bono move for the nonprofit I work for in 2014 and appreciate the ethics of the business.

Friendly, professional, and knowledgeable. Our move was seamless. Had a great experience!

Mike and the two Rocky’s were personable, considerate, and lovely to work with. They communicated incredibly well with us and were attentive and efficient.

Your team has moved my family in the past and we always know we are in good hands.

Very friendly, professional, and diligent

We were so impressed as usual by our three movers. Warm generous capable lovely people.

Our crew, Corey, Tony and Dan moved our belongings out of our Condo with care and respect. They were all friendly and pleasant to work with. Corey took the task of packing several pieces that were a problem for me. All my furniture became wrapped in blankets and moved without any issues of damage to woodwork, walls and floors. I take pride in my home and so did this crew. Corey actually pointed out an issue with the legs on my sofa and repaired them when it was delivered. They kept things moving in a timely manner and went over and beyond expectations and were truly organized. We rented a small U-Haul van for our personal needs and the crew packed the items that could not be moved by Gentle Giant.
Our move into our new home took place the next day. Corey and his son, Tony were again extremely considerate and took away any stress one would have on moving. In setting up our bed I told Corey we would be removing the bedroom door to enlarge the space and he offered to do that for us. Tony took it upon himself to make sure he placed things right where we wanted them. Large entertainment/armoir pieces were no problem either. Corey removed the window and he and his son slid it through the window without any problems. I was truly impressed. When all said and done Corey took us through every room before leaving and made sure we were pleased with where everything was placed. We have utilized movers over the years and we are so grateful to have found such a great crew. As they were closing up their truck to leave, I noticed a planter on my lawn that I forgot to tell them I would prefer it on my porch and Tony happily moved it for me with a smile. That says it all. Fantastic job guys. Couldn’t have been better. Gentle Giant should be proud to have such caring people working for them.

It was perfect from pick to set up in our new location! Very professional and friendly!

Third time using you and this experience was no exception of extraordinary service. The whole crew was amazing. Danny and Jeff both stood out to me as individuals who go above and beyond. Danny was so thorough about making sure everything was done right and to my liking. I felt like I was getting the white glove treatment. Jeff came back to reinforce my bed the next day bc we had to cut the box spring to make it fit up the stairs. It makes me want to shout how great gentle giant is from the rooftops!

The Gentle Giant movers I worked with were responsible for packing, moving and unpacking me in my new apartment. They took such great care packing all my belongings, worked very quickly and efficiently, and were very personable and kind. I was very stressed, as I haven’t moved in many years, and they made the process so easy for me. The process could not have gone better!

The move took longer than expected, but overall was good service.

They were very polite and communicative. They found damage on my furniture and notified me immediately. They tried to fix it for me to avoid more damage! (Damage was not caused by them the furniture was just old)