When Gentle Giant Moving Company opened an office in Charlotte, NC the goal was to bring our amazing level of service to a new city.
Managers Jon Vogel and Robert “Bob” Farnum knew the way to set themselves apart was to have a high set of standards. These would serve as a gauge to make sure the quality of service stayed above and beyond all competition.
Gentle Giant Charlotte’s standards start with always being over-prepared for the day and pleasantly greeting customers in the morning. Then, paying close attention during the walk through, asking questions and developing an appropriate and efficient plan of action. After the hustle begins, the Gentle Giants RUN the boxes out of the house, carefully load the truck and take the time to make the move day stress-free for the customer.
Gentle Giant Charlotte will accept nothing less than making sure every job is more successful than the last.